For many older adults, moving means leaving a home that has held decades of family life. The kitchen where holiday meals were cooked, the garden planted years ago, the bedroom where children grew up and the closets full of photos, letters and keepsakes all carry meaning. A move at this stage of life is not just a logistics job. It is an emotional transition that deserves patience, respect and careful planning.

Déménagement NST Moving & Storage provides senior moving services across Montreal, Laval, Longueuil and the surrounding areas. We help seniors move from family homes into condos, apartments, retirement residences (RPA), assisted living, long-term care (CHSLD) and family members’ homes. Our crews are trained to work at a comfortable pace, explain each step, listen carefully to preferences and treat every belonging with care, whether it is a valuable antique or a well-loved armchair.

We also work closely with adult children and caregivers, who often coordinate a parent’s move while juggling jobs and families of their own. One dedicated move coordinator keeps everyone informed, and our guaranteed flat fee means the family knows the full cost before moving day.

In short: NST senior movers help with downsizing, packing, moving and setting up the new home, working patiently with seniors and their families for a guaranteed flat fee. Call (514) 458-7786 or request a free quote.

What our senior moving service includes

Every senior move includes the protection and professionalism of all NST moves, plus extra attention to the details that matter most to older adults and their families.

A patient, respectful crew: Movers who take the time to explain what they are doing, ask before moving personal items and never rush the person moving.
Careful wrapping and packing: Furniture is padded and wrapped; TVs, mirrors, lamps, paintings and electronics are packed for free.
Disassembly and reassembly: Beds, tables and other furniture are taken apart and rebuilt in the new home.
Room setup: Furniture is placed exactly where it should go, following a floor plan if you have one, so the new space feels like home on day one.
Home protection: Floors, walls and doorways are protected at both addresses.
Coordination with residences: We work within the moving hours and elevator rules of retirement residences and care facilities.
A dedicated coordinator: One contact for the senior and the family from start to finish.

Optional services include full packing, platinum packing with unpacking so cupboards and closets are organized before the family leaves, delivery of items to several family members, and secure storage for belongings that are not going to the new home right away.

Types of senior moves we handle

Family home to condo or apartment

Many seniors choose a smaller, easier-to-maintain home with no stairs, snow removal or yard work. We help plan which furniture will fit and move it carefully, often from a multi-storey house with a basement full of decades of belongings.

Moving to a retirement residence (RPA)

Private seniors’ residences in Quebec usually offer apartments or rooms of different sizes, often with shared dining and activity spaces. These moves typically involve significant downsizing and require coordination with the residence’s staff, elevator schedule and move-in rules.

Assisted living and long-term care

Moves into assisted living or a CHSLD usually involve only a few pieces of furniture and personal items. We move them gently and help set up the room so that familiar objects, photos and favourite chairs make the new space feel personal.

Moving in with family

When a parent moves in with an adult child, we can move selected furniture into the family home, store other belongings and deliver gifted items to grandchildren or relatives.

Estate and post-transition moves

After a loved one passes away or moves into care, families often need to empty a home, distribute belongings among relatives, store items and prepare the house for sale. We handle these moves with sensitivity and flexibility, including multiple drop-offs in a single day.

How a senior move works with NST

A first conversation. We speak with the senior and, if they wish, family members or caregivers. We learn about the current home, the new home, timelines, health or mobility considerations and what matters most.
Inventory and floor plan. Together, we list the furniture and belongings that will move and those that will be stored, gifted, donated or sold. If the new home has a floor plan, we mark where each piece will go.
Guaranteed flat fee. The family receives an all-inclusive price before moving day, with no hourly charges.
Coordination with the residence. If moving to an RPA or care facility, we confirm moving hours, elevator bookings and access with the residence.
Packing. Our packers can pack the whole home or only fragile items and the kitchen, working at a gentle pace and keeping important items accessible.
Moving day. The crew explains the plan, protects the home, wraps furniture and loads carefully. We encourage seniors to rest or spend time with family while we work.
Setup in the new home. Furniture is placed according to the floor plan, beds are made ready, and with platinum packing, belongings are unpacked and put away.
Follow-up. Your coordinator checks in after the move to make sure everything is settled and comfortable.

Downsizing with care

Furniture wrapped carefully for a senior move

Downsizing is often the hardest part of a senior move. Deciding what to keep after many years in one home can be overwhelming, and it is best done slowly, ideally starting several weeks or months before moving day.

Start with the new space

Measure the rooms in the new home and decide which pieces of furniture will fit. This gives a clear limit and makes decisions easier. Favourite chairs, a bed, a dresser and a small table are often the priorities.

Sort into categories

Use simple categories: keep, give to family, donate, sell, store and discard. Coloured stickers on furniture and boxes make it easy for the crew to know what goes where on moving day.

Focus on what brings joy and comfort

Photos, artwork, a favourite quilt or a cherished collection can make a small space feel like home. It is better to bring a few meaningful items than many pieces that crowd the room.

Involve family early

Ask children and grandchildren which items they would like before moving day, so heirlooms go to people who will treasure them. We can deliver these items to several addresses in the Montreal area.

Use storage for difficult decisions

If some decisions are too hard to make right now, our storage service keeps belongings safe until the family is ready to decide.

Making moving day calm and safe

Moving day can be tiring and disorienting for older adults. These simple steps help keep it calm and safe.

Plan a quiet space. Set aside one room, or arrange for the senior to spend the day with a family member, away from the activity.
Keep medications accessible. Pack a day bag with medications, glasses, hearing aids, chargers, important documents, snacks and a change of clothes.
Keep routines. Try to maintain regular meal and rest times as much as possible.
Prepare the bedroom first. Ask the crew to set up and make the bed in the new home first, so the senior can rest whenever they need to.
Familiar items first. Unpack familiar items such as photos, a favourite blanket and a reading lamp right away to make the new space feel welcoming.
Clear paths. Make sure walkways are free of boxes and cords to prevent falls.

Moving into a retirement residence: what to know

Retirement residences and care facilities have their own procedures. Before moving day, ask the residence about:

Allowed moving days and hours, and whether the service elevator must be booked.
Where the truck can park and which entrance movers should use.
The exact dimensions of the apartment or room, including closets.
Any restrictions on furniture, such as bed types, electrical appliances or rugs that could be trip hazards.
Whether the residence provides certain furniture, such as a hospital bed or wardrobe.
Requirements for the movers, such as a certificate of insurance or check-in at reception.

Share this information with your coordinator, and we will plan the move around the residence’s rules. Our crews are respectful of other residents and staff, keep corridors clear and work quietly and efficiently.

Support for families and caregivers

Adult children often coordinate a parent’s move from a distance, between work and their own family responsibilities. We make it easier by acting as a single point of contact and keeping everyone informed. With your permission, we can communicate with several family members, send updates on moving day and confirm when the move is complete.

If family members live outside Montreal, we can coordinate access with a trusted neighbour, building manager or residence staff, and deliver gifted items to relatives across the region. For long-distance family, our long-distance moving team can also ship furniture and heirlooms to other provinces.

Because our flat fee is fixed before moving day, families can plan the budget for a parent’s move without worrying about surprise charges.

Why families trust NST with senior moves

Belongings packed and labelled for a senior relocation

Patient, respectful crews: We work at the senior’s pace and treat every belonging with care.
Background-checked movers: Uniformed, professional staff you can trust in a parent’s home.
Licensed and insured: A properly licensed and insured Montreal moving company.
Flat-fee pricing: A clear price that does not change with the length of the day.
Full service: Packing, unpacking, storage, multiple drop-offs and setup under one coordinator.
Experience with residences: We understand how RPAs and care facilities work and respect their rules.

Talking with a parent about moving

For many families, the hardest step in a senior move happens long before the truck arrives: the first conversation. A parent may be reluctant to leave a home full of memories, worried about losing independence or simply overwhelmed by the idea of sorting through decades of belongings. Approaching the subject with empathy makes a real difference.

Start early and listen more than you speak. Ask open questions about how the current home is working: Are the stairs becoming difficult? Is snow removal or yard work a burden? Does the house feel too quiet or too big? Let your parent describe their own concerns and wishes before suggesting solutions.

Focus on what the move makes possible rather than what is being given up. A home without stairs can mean more freedom, not less. A retirement residence can mean new friends, activities and peace of mind. Being closer to family can mean more time with grandchildren.

Involve your parent in every decision, from choosing the new home to deciding which furniture will come along. Visiting the new home together and planning where favourite pieces will go helps them picture their life there. When the time comes to plan the move itself, our coordinator can walk you both through the process so there are no surprises, and so your parent feels heard and respected at every step.

Safety and accessibility in the new home

Part of setting up a senior’s new home is making it safe and easy to live in. While our crew places furniture, we can follow your guidance to create clear, accessible paths through each room. Here are some ideas families often consider.

Clear walkways: Leave wide paths between the bed, bathroom and kitchen, especially if a walker or wheelchair is used.
Bed height and placement: Place the bed where it is easy to get in and out, with a lamp and phone within reach.
Rugs and cords: Avoid loose rugs and trailing electrical cords, which are common causes of falls.
Frequently used items within reach: Store everyday dishes, clothes and toiletries at waist to shoulder height, rather than on high shelves or low cupboards.
Good lighting: Place lamps near seating areas and night lights along the path to the bathroom.
Seating: Choose a stable chair with armrests for the main living area, which makes standing up easier.
Emergency information: Keep a list of emergency contacts and medications in an easy-to-find place.

Our crews will place furniture exactly where you ask and adjust positions before they leave so the layout feels right.

After the move: helping a senior settle in

The days and weeks after a move are important for a senior’s wellbeing. Even a positive move can bring feelings of loss or confusion, and some people need time to adjust to new routines and surroundings.

Visit often in the first few weeks, and help your parent explore the new neighbourhood or residence: the dining room, activity areas, nearby shops, parks and places of worship. Encourage them to join activities and meet neighbours. Hang familiar photos and artwork as soon as possible, and keep favourite routines, such as a morning coffee in a favourite chair or a daily walk.

Update the address with government services, the bank, pension plans, doctors, pharmacies and subscriptions, and make sure mail forwarding is in place. Check that phone, internet and television services are working so your parent can stay connected with family and friends.

If items were placed in storage during the move, revisit those decisions after a few months. Once your parent is settled, it is often easier to decide which belongings to bring over, give to family or donate. When you are ready, we can deliver items from storage to the new home or to relatives.

Handling heirlooms, collections and important papers

Seniors’ homes often contain items that are irreplaceable: family heirlooms, antique furniture, fine china, silverware, artwork, collections built over a lifetime and boxes of photographs, letters and documents. These deserve special attention during a move.

Heirloom furniture and antiques

Antique dressers, hutches, grandfather clocks and solid wood tables are wrapped with extra padding, and fragile parts such as glass doors, mirrors and clock mechanisms are secured or removed before moving. For especially valuable or delicate pieces, our valuable item packing service offers custom crating.

China, crystal and silver

Fine dishware and crystal are wrapped individually and packed in specialty boxes with dividers. Silverware is wrapped to prevent scratching and tarnish.

Collections

Stamps, coins, books, records, figurines and other collections should be inventoried before the move. Let your coordinator know about valuable collections so they can be packed appropriately, or keep small, high-value items with the family.

Photographs and documents

Photo albums, letters, wills, deeds, insurance policies, medical records and financial documents should travel with the senior or a trusted family member, not in the moving truck. If there are many boxes of photos, consider having them scanned before or after the move so they can be shared with the whole family.

Insurance and valuation

Ask your coordinator about coverage options for high-value items, and keep a written inventory with photos of valuable pieces before moving day.

Senior moving FAQs

How early should we start planning a senior move?

Ideally two to three months before moving day, to allow time for downsizing decisions. If the move is urgent, for example after a hospital stay, we can often help on shorter notice.

Can you unpack and set up the new home?

Yes. With our platinum packing service, we pack, move, unpack and organize belongings so the new home is ready to live in.

Can you deliver items to several family members?

Yes. We can make multiple drop-offs in one move and include them in your flat fee.

Can you work with the retirement residence directly?

With your permission, we can confirm timing and access details with the residence staff.

What if my parent is not ready to part with certain items?

We can place those items in secure storage until the family is ready to decide.

Do you move hospital beds and mobility equipment?

We can move many types of furniture and equipment. Let your coordinator know about medical or mobility items when requesting your quote.

Book your senior move with NST

Get a guaranteed flat-fee quote in minutes and lock in your date with Montreal movers who plan every detail and handle your belongings with care.

Call: (514) 458-7786
Visit: 433 Jarry St W #201, Montreal, QC H3N 1E7
Directions: Find us on Google Maps

Get your free instant quote now and let our crew take care of the heavy lifting.

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